Privacy Policy:

Effective Date: May 11, 2026

Welcome to Tunnel Infotech. Your privacy is important to us.

This Privacy Policy explains how Tunnel Infotech collects, uses, stores, protects, and discloses your information when you use our website, products, and services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. About Tunnel Infotech

Tunnel Infotech is a technology and digital solutions company offering services including but not limited to:

Website Development
App Development
Software Development
UI/UX Design
Digital Marketing
Branding & Creative Design
Video Production
E-Commerce Solutions
Educational Technology Solutions
Business Consulting & Digital Transformation

2. Information We Collect

We may collect personal and non-personal information from users through our website, forms, emails, meetings, calls, and other communication channels.

A. Personal Information

This may include:

Full Name
Email Address
Phone Number
Company/Organization Name
Billing Address
Business Information
Social Media Handles
Payment Details
Government-issued identification (if legally required)
Project requirements and business goals

B. Technical & Usage Information

When users visit our website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Geographic Location
Website Usage Data
Pages Visited
Referral URLs
Session Duration
Cookies and Tracking Data

C. Information Provided by Clients

Clients may voluntarily share:

Logos
Brand assets
Media files
Credentials for development purposes
Business documents
Marketing materials

Tunnel Infotech treats all client-provided materials as confidential unless otherwise agreed.

3. How We Use Collected Information

We may use collected information for the following purposes:

Service Delivery

Provide technical support
Deliver digital services
Manage customer relationships
Marketing & Business Development

Communication

Respond to inquiries
Send quotations and proposals
Provide project updates
Share important service announcements

Marketing & Business Development

Improve marketing campaigns
Send newsletters and promotional emails
Conduct market analysis
Understand customer interests

Security & Legal Compliance

Prevent fraud and abuse
Protect website security
Comply with legal obligations
Enforce agreements and policies

4. Cookies & Tracking Technologies

Tunnel Infotech may use cookies, pixels, and similar technologies to:

Improve website performance
Understand user behavior
Store user preferences
Analyze traffic
Personalize user experience

Users may disable cookies through browser settings; however, certain website features may not function properly.

5. Third-Party Services & Integrations

We may use trusted third-party platforms and tools including but not limited to:

Payment Gateways
CRM Platforms
Cloud Hosting Providers
Analytics Services
Marketing Tools
Communication Platforms
Social Media Integrations

Examples may include:

These services may collect data according to their own privacy policies.

6. Data Sharing & Disclosure

Tunnel Infotech does not sell or rent personal information to third parties.

We may disclose information:

To service providers assisting operations
To comply with legal obligations
To respond to lawful government requests
To protect rights, safety, and property
During mergers, acquisitions, or business restructuring

7. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect user information.

Security measures may include:

SSL encryption
Secure hosting infrastructure
Access control systems
Password protection
Limited internal access

Despite our efforts, no electronic transmission or storage system is completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

Fulfill project obligations
Comply with legal requirements
Resolve disputes
Enforce agreements

After the retention period, information may be securely deleted or anonymized.

9. User Rights

Depending on applicable laws, users may have the right to:

Access personal information
Request corrections
Request deletion
Withdraw consent
Object to processing
Request data portability

Users may contact us regarding such requests.

10. Children’s Privacy

Tunnel Infotech does not knowingly collect personal information from children under 13 years of age without parental consent.

If such information is identified, we will take reasonable steps to remove it.

11. International Data Transfers

Information may be processed and stored outside the user's country depending on integrations and hosting providers and service integrations.

By using our services, users consent to such transfers where legally permitted.

12. Intellectual Property & Client Confidentiality

All confidential project information shared with Tunnel Infotech will be handled responsibly.

Unless agreed otherwise:

Clients retain ownership of original content and brand assets.
Tunnel Infotech retains ownership of internally developed frameworks, concepts, and non-client proprietary materials.

Project showcase rights for portfolio purposes may apply unless restricted through written agreement.

13. External Links

Our website may contain links to third-party websites. Tunnel Infotech is not responsible for:

External website content
Privacy practices
Security policies of third-party platforms

Users should review external privacy policies separately.

14. Changes to This Privacy Policy

Tunnel Infotech reserves the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our services after updates constitutes acceptance of the revised policy.

15. Contact Information

For privacy-related questions or requests, contact:

Tunnel Infotech

Website: www.tunnelinfotech.com
Email: hr@tunnelinfotech.com

16. Consent

By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.